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Welcome to the FiTrees. By accessing and using our website and application, you agree to comply with and be bound by the following Privacy Policy. If you do not agree to these terms, please refrain from using our website and our applications.

Date of Last Revision: Fri, Sep 3rd, 2021

INTRODUCTION

FiTrees works with a motive to achieve its goal in providing best possible products as well as service in looking after your health wellness & fitness. As well as looking after its customer’s needs and deeds and to fulfil them at minimal cost to make world look little more beautiful and joyous.

FiTrees (hereinafter referred to as "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and applications. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard that information, and the choices you have regarding your personal information. Here are the terms of privacy policy that customers are bound to accept.

General:
  1. FiTrees is committed to the protection of personal information provided by its Users to FiTrees. Users agree that use of Website and applications indicate consent to the collection, retention and use of Users personal information in accordance with the terms of this Privacy Policy.
  2. FiTrees takes the initiative of keeping the privacy of Users seriously. FiTrees is committed to safeguarding the privacy of Users while providing Services in a very personalized and valuable manner.
  3. No information provided by the User to FiTrees is rented or sold to any third party. When a User uses the Services, Users’ IP address and other personal information may automatically get stored.
  4. Access to the contents of FiTrees is conditional upon User’s approval of the Privacy Policy which should be read together with the terms of use of service (“Terms”). Users acknowledge that this Privacy Policy, together with our Terms of Use, forms a legally binding agreement with FiTrees in relation to the use of Services (“Agreement”). All capitalized terms used but not specifically defined herein shall have the meaning prescribed to such term in the Terms.
  5. Note: A high standard of security is maintained by FiTrees for Users. However, as effective as encryption technology is, no security system is impenetrable. While FiTrees does its best to protect Users’ information their privacy, particularly with respect to protection of Users’ personal data, we cannot guarantee or ensure the security of Users’ data transmitted via the internet, application, web network or any other networks, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. Any transmission of information by you to our Mobile App or otherwise is at your own risk.
  6. FiTrees reserves the right to contact the customer via any mechanisms, not limited to Email, SMS, or phone calls, to solicit feedback of customer's experience and to provide any additional services that customer would be eligible for, either as a customer or as a visitor.
  7. Our Privacy Policy governs your visit to www.fitrees.com, and explains how we collect, safeguard and disclose information that results from your use of our Service. We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Definitions:
  1. SERVICE means the www.fitrees.com website or applications operated by FiTrees.
  2. PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  3. USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
  4. COOKIES are small files stored on your device (computer or mobile device).
  5. DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
  6. DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
  7. DATA SUBJECT is any living individual who is the subject of Personal Data.
  8. THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

INFORMATION WE COLLECT

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
  1. Personal Information: We may collect information, when you voluntarily provide it to us through forms & cookies on our website. Types of information we may collect are:
    1. Full Name/Shop Name/Business Name
    2. Date Of Birth
    3. Gender
    4. Body Type
    5. Display/Profile Picture
    6. Contact Details
      • Country Code
      • Mobile No.
      • WhatsApp No.
      • Social Account Usernames
      • E-mail ID
    7. Proofs(In some cases when voluntarily provided by users)
      • Aadhaar Card
      • PAN Card
      • Driving Licence
      • Passport sized photograph
      • Voter ID
      • Passport
      • Ration Card
      • GST Certificate
      • Shop & Estd. Certificate
    8. Full Address (Inclusive of Country, State, Province, ZIP/Postal code, City, Coordinated(Latitude and Logitude))
    9. Occupation
    10. Any additional information voluntarily provided by users
    11. Donor history (if applicable)
  2. Automatically Collected Information: We may automatically collect certain information when you visit our website or application, including your IP address, browser type, device information, and browsing patterns. This information is collected through cookies and similar technologies.
    1. Browser type
    2. IP address
    3. Pages visited on our site
    4. Date and time of access
    5. Device information (e.g., device type, operating system)
    6. Geographical location
  3. Cookies and Usage Data: We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).
    1. This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
    2. When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.
  4. Location Data: We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.
  5. Tracking Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

    Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

    You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

  6. Other Data: While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.

HOW WE USE YOUR INFORMATION

FiTrees uses the collected data for various purposes:
  1. We collect personal information for analytics and knowing contributors to our organization.
  2. We will never sell or share your personal information with third parties, except when required by law or as necessary to fulfill our services. However, we may display names and pictures of contributors on our website.
  3. We use the personal information you provide to respond to your inquiries & requests(with explicit consent), personalizing user experience, send newsletters or updates, processing donations(if applicable) and provide information about our charitable activities.
  4. We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.
  5. Analyzing website performance and improving user experience, monitoring website traffic, and usage patterns.
  6. Facilitating volunteer opportunities.
  7. Website analytics, improving user experience, and understanding how visitors interact with our website.
  8. Troubleshooting technical issues
  9. Conducting research and statistical analysis.

RETENTION OF DATA

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.


COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, and similar technologies to enhance your experience on our website. These tools help us understand how visitors use our site, allowing us to make improvements. Users have the option to control cookies through browser settings, but please note that disabling cookies may affect certain functionalities.


DATA SECURITY

FiTrees employs reasonable industry-standard security measures to protect the personal information collected. Despite our best efforts, no method of transmission over the internet or electronic storage is entirely secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee absolute security.


THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. Users are encouraged to be aware when they leave our site and to read the privacy policies of other websites.


INFORMATION SHARING

  1. Third-Party Sharing: We may share your information with third-party service providers who assist us in website operations, analytics, and communications.
  2. Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests.

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

FiTrees will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.


DISCLOSURE OF DATA

We may disclose personal information that we collect, or you provide:

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

FiTrees will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.


HOW WE PROTECT YOUR INFORMATION

We take the security of your personal information seriously. We use 128-bit end-to-end encryption to secure your data, and our security engineers regularly monitor our systems to ensure the safety and security of your information.

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

  1. Disclosure for Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
  2. Business Transaction: If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
  3. Other cases. We may disclose your information also::
    1. to our subsidiaries and affiliates;
    2. to contractors, service providers, and other third parties we use to support our business;
    3. to fulfil the purpose for which you provide it;
    4. for the purpose of including your company’s logo on our website;
    5. for any other purpose disclosed by us when you provide the information;
    6. with your consent in any other cases;
    7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

CONSENT

By using our website, you consent to the terms outlined in this Privacy Policy. If you do not agree with the terms, please do not use our website or provide any personal information.

USERS’ CHOICES AND RIGHTS

You have the right to opt-out of receiving promotional emails from us. Users have a right to correct any mistake in such User’s Personal Information available with FiTrees anytime. A User may request FiTrees in writing that FiTrees should discontinue to use such User’s Personal Information. FiTrees may stop providing Services to such a User, if so requested.

CHILDREN'S PRIVACY

Our website & applications is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take appropriate action, unless you yourself has provided us your child's the information.

UPDATES AND CHANGES TO PRIVACY POLICY

FiTrees reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the website.

FiTrees reserves the right, at any time, to add to, change, update, or modify this Privacy Policy owned by FiTrees. Users are requested to review and analyse this Privacy Policy frequently. If any change has been incorporated in this Privacy Policy by FiTrees, then FiTrees will post such changes on this page or notify users by their email, if provided.


LIMITATION OF LIABILITY

No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the Services provided by FiTrees, including provisions of Website.

Any reference on the Website to any specific commercial products, processes, or services, or the use of any trade, firm or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favouring by FiTrees.

Services provided by FiTrees only include provision of an online platform for facilitating buying and selling of health & fitness related product and services and promotion of fit and healthy lifestyle, unless other has expressly been provided in the Terms. The products and services made available through the Services for sale are sold on ‘as-is’ basis and FiTrees has no responsibility with respect to adequacy, relevancy or authenticity of such products listed by the Sellers.

FiTrees is not responsible for any information provided by one User to the other User, or by Seller to the Buyer, or by Buyer to the Seller, in the course of Service and this Privacy Policy governs FiTrees relationship with the Users only with respect to information provided by the Users to FiTrees and/or the information collected by FiTrees from the Users.


CONTACT US

If you have any questions or concerns about our privacy policy or how we use your personal information, please contact us through our website.

We reserve the right to change this privacy policy at any time. Any changes will be posted on our website, and we encourage you to check our privacy policy periodically. By using the FiTrees website & applications, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If Users have questions or concerns, they may email us at hello@fitrees.com and FiTrees will make all possible attempt to address Users’ concerns at the earliest.
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